BVLGARI is famous for its glamorous gemstone jewellery, luxury watches, perfumes and leather goods.
Challenge:
Drive adoption of new omni-channel services, processes and tools to drive a digital mindset in Bvlgari teams.
Approach:
1. Create a digital experience that replicates ‘a day in the store’.
2. Create a digital case study to introduce and prepare participants to the digital experience.